- iFixit and Samsung are ending their partnership on a direct-to-consumer phone repair program.
- iFixit CEO Kyle Wiens says “Samsung does not seem interested in enabling repair at scale” and that the deal is not working due to high parts prices and difficulty of repairs.
- Samsung only ships batteries pre-glued to the phone screen, forcing customers to pay over $160 even for just a battery replacement, unlike with other vendors.
- The contract also limited iFixit to selling no more than 7 parts per customer in a 3-month period, hampering their ability to support local repair shops.
- Additionally, Samsung required iFixit to share customer email addresses and purchase history, which iFixit does not do with other partners.
- iFixit says it will continue to stock aftermarket Samsung parts and publish repair guides, but will no longer work directly with Samsung on official repair manuals.
iFixit says:
We clearly didn’t learn our lesson the first time, and let them convince us they were serious about embracing repair.
We tried to make this work. Gosh, we tried. But with such divergent priorities, we’re no longer able to proceed.
Motorola and Nokia have phones with 3.5mm jack, and they come with pretty clean Android, without a bunch of bloat, aggressive task killers and whatnot. Though I can’t speak for camera, photosphere or repairability.
Pixels are good in some ways, but of course, those don’t come with a 3.5mm jack.
Happy with my g84. $350AU
Dual sim Oled Headphone socket SD card option Fast charging Stereo speakers Call recorder 5g
Only gripes Camera not great Volume jumps from moderate to loud Leaving the camera app too soon after taking a picture in suboptimal lighting will lose the photo.
Edit: ok voyager, what did you do with my carriage returns?