Fridge failures: LG says angry owners can’t sue, company points to cardboard box::NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems…

  • db2@lemmy.world
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    10 months ago

    LG will say that by opening the box they agreed to the terms, Microsoft started that one.

    • BearOfaTime@lemm.ee
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      10 months ago

      That’s not proof.

      What if the delivery company opened it? What if the consumer didn’t see it?

      Prove the consumer read it. LG has no signed document, nothing, proving the consumer read and agreed to this.

      A software license is different - when installing you click on a button saying “I agree”.

      • Shirasho@lemmings.world
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        10 months ago

        There has been legal precedent that terms of use are not legally binding since they don’t expect customers to read it before clicking the I Agree button. They have made the agreements so long and put them in everything that they concluded there is no possible way anybody would ever read all of it for everything.

        • bobs_monkey@lemm.ee
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          10 months ago

          Not only that, but your average consumer isn’t very well versed in legalese to actually understand everything in them.

      • NeoNachtwaechter@lemmy.world
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        10 months ago

        A software license is different - when installing you click on a button saying “I agree”.

        Not different, because nobody knows who has installed the software.

        Or even more: when I got my car, the kids were the first ones to play with the entertainment system, and they clicked many “I agree” buttons. But a kid’s agreement is legally void.

        • x4740N@lemmy.world
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          10 months ago

          Shitty life pro tips, get your kids to click I agree to licence terms so they’re legally void

          • AA5B@lemmy.world
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            10 months ago

            The licenses should be void because you had no opportunity to read and understand before purchasing, and they are wording them as a contract when they are unilaterally imposed

        • BearOfaTime@lemm.ee
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          10 months ago

          Good point.

          As someone who’s deployed thousands of apps using MOM/SMS/SCOM, am I responsible for those agreements? Lol

      • grue@lemmy.world
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        10 months ago

        A software license is different - when installing you click on a button saying “I agree”.

        I did no such thing. Maybe my cat walked on the keyboard. Maybe I skipped over it with a debugger. Or maybe I did click on the button, but it did not constitute a legal meeting of the minds because I already owned the goddamn thing and it was nothing more than a mechanical step necessary to use my property!

        Clickwrap agreements for software are no different at all. They’re just as much bullshit as this nonsense LG is trying to pull, and always have been.

        • BearOfaTime@lemm.ee
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          10 months ago

          Hahahaha, I like your cat!

          Yea, I didn’t apply the same logic. Again, the complainant would have to prove you clicked agree.

      • AA5B@lemmy.world
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        10 months ago

        Last night the TV I’ve had for three years stopped working until I agreed to their terms of service, including their personal data sales. There was no opportunity to disagree, nor anything I could do with the TV until I did. You could prove I read it, but it’s ridiculous to claim I agreed to it before buying it or that I had any leverage for fair treatment.

        I suppose I shouldn’t have had my TV on the network but it has an Apple TV app and my Firestick doesn’t

          • AA5B@lemmy.world
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            10 months ago

            Vizio. It wouldn’t even let me use the built in airplay or Chromecast until I agreed to sell my soul.

            The only thing that worked was HDMI inputs

        • GreyEyedGhost@lemmy.ca
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          10 months ago

          Stories like this are why I will NEVER buy a TV with built-in smart features. Its only job is to take signals and produce pictures and sound. These days, I don’t even need a TV tuner. If I have to pay for a giant monitor instead, that’s fine, I’ll just wait until I can afford it, or buy smaller.

          • AA5B@lemmy.world
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            10 months ago

            I plan to reset and keep it off the internet by the end of this month.

            The problem was I couldn’t treat it as a dumb TV because of the missing app on my Firestick. It doesn’t help that Firestick has been getting shittier and shittier. And I’m not watching ad infested Prime TV after spending so much money on it

            Im disgusted at the whole mess and ready to give Apple more of my money on the hope that Apple TV is not as ad infested as either the Firestick or the TV. Rumor has it there may be a new Apple TV coming out: crap, now I feel like I have to wait and see what my choices are

            • Cuz :twit:@twit.social
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              10 months ago

              @AA5B yeah the enshittification of streaming TV is well underway. Pretty soon the best option will be to buy a computer monitor

              • AA5B@lemmy.world
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                10 months ago

                It’s long been tough to do. I thought that when I bought my tv a few years back, but the smart tv was cheaper and had much better specs than any similar monitor, and there were many more choices

        • BearOfaTime@lemm.ee
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          10 months ago

          Uggh, I hate that crap on my TV.

          I reset my TV recently… Except apparently I didn’t because it came right back with all my settings. Dammit, I said RESET. wtf.

          (Yea, apparently Samsung and others use a feature that once it gets network, it connects to Samsung servers and pulls the config back down if it’s on the same net. Wtf??)

    • fitjazz@lemmyf.uk
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      10 months ago

      I never saw the box for my LG fridge. If you have a large appliance delivered the delivery people usually open it and leave all the packaging in the truck and just bring the appliance itself in.