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Joined 1 year ago
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Cake day: July 10th, 2023

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  • Most nonprofits don’t do a lot with the general public. They have the community they serve (which is getting something for nothing and therefore “customer service” is not a thing) and the community that funds them (where, of course, service is king). How the company treats you on the outside very much depends on which side of that equation you’re on.

    This is necessary behavior for nonprofits, at least in the US, because of the demand for charitable giving. It’s ultimately a decent structure for a charity, but a pretty awful way to run a product or service business, since the incentives are all on the opposite side of “good product/service”. Private for-profits with strong, conscientious leadership do much better - I encourage you to read up on Patagonia and Gore-Tex as examples.














  • An overreaction by members of the board that wanted to keep AI development slow and “safe”. Sudden news that there was a major advancement toward AGI (which they believe will destroy humanity, there’s a seriously a whole cult around this in AI research circles right now) that they hadn’t been told about sent them off the deep end. Those board members thought they could fire Altman and throw the brakes on, not anticipating that 700 employees would side against them and potentially migrate to Microsoft where the “AI ethics” would have no influence at all.

    They shot their shot and lost massively, for themselves and their fellow believers. That attitude toward AI is now being labeled a business liability in the minds of every decision maker in the whole AI world.