It. Is. Never. Enough.

You paid hundreds of dollars for a new monitor, but it doesn’t matter. More ads, more profits.

I hate it.

  • linearchaos@lemmy.world
    link
    fedilink
    English
    arrow-up
    37
    ·
    2 months ago

    IT here, Yes, by all means involve me. I will buy a second monitor and plug it into a known box that is no business going anywhere. I will then block, at the network firewall level, any outbound traffic to anything that thing talks to. If it uses its own MAC address at the head end I will then collect and publish every connection that thing tries to make outside to a blacklist and provide it to the public.

    • vithigar@lemmy.ca
      link
      fedilink
      English
      arrow-up
      3
      ·
      2 months ago

      Sounds way more interesting than most IT work as well. I’d definitely rather do some investigative work like this than a typical parade of password resets, email assistance, and software installations.

      • Emerald@lemmy.world
        link
        fedilink
        English
        arrow-up
        3
        ·
        edit-2
        2 months ago

        I had to ask a helpdesk for a 2fa reset once. Intrestingly, they didn’t make me identify myself except for first and last name. Not sure what point the 2FA has if it’s that easy to remove.

        • rolaulten@startrek.website
          link
          fedilink
          English
          arrow-up
          1
          ·
          edit-2
          2 months ago

          Depending on the help desk they probably knew it was you. Did you call from a phone HR knows about? If it was a walk up, did they make the ticket before or after resetting your MFA?

          • Emerald@lemmy.world
            link
            fedilink
            English
            arrow-up
            1
            ·
            2 months ago

            They do have the phone number on record, so I guess that’s what they did. More likely though they didn’t even check. They made no ticket either, just reset it in the course of an around 3 minute call.

            • rolaulten@startrek.website
              link
              fedilink
              English
              arrow-up
              1
              ·
              2 months ago

              Are you sure there is no ticket? Some systems let you make tickets that the end user is not notified for. Also, depending on the size/ levels of automation your call may have populated all your info on the agents end.

      • oatscoop@midwest.social
        link
        fedilink
        English
        arrow-up
        2
        ·
        edit-2
        2 months ago

        Hands you a random laptop.

        “The thing doesn’t work.”

        Refuses to elaborate and leaves.

      • linearchaos@lemmy.world
        link
        fedilink
        English
        arrow-up
        1
        ·
        2 months ago

        Easily. I could also simply deny it access to the internet. But sometimes you need to look out for more than just your own.